Join Us - Queanbeyan GP Super Clinic

General Practitioner

Queanbeyan GP Super Clinic is a privately owned clinic seeking expressions of interest from General Practitioners interested in full time or part time positions. The clinic has a full range of services including pharmacy, pathology, radiology, and a variety of allied health services and visiting specialists.

Rural doctors looking to relocate for the benefit of their children’s education would have the benefit of Canberra universities at their doorstep.

The Queanbeyan/Canberra area provides an enviable lifestyle with “country living, city benefits” with unrivalled access to snowfields, coast, universities, national galleries and institutions. There are airport connections to all major capital cities, with Sydney a 3 hour drive away.

The clinic provides:

Full administration and nursing support
Flexible working arrangements
Clinical and theatre facilities within the practice
Training for medical and nursing students
A mix of private and bulk billing
Remuneration of 65% of billings

Position Description

Provision of the usual range of GP services to the local community from within a multi-discipline environment.

About you:

Skills and experience, we are seeking a doctor with:

AHPRA registration
Vocational registration with RACGP or ACRRM
General Practice experience
Further information can be obtained by phoning Lesley Rielly Practice & Operations Manager, (02)6122 3774 or 0447 141 912

Please email expressions of interest to lesley.rielly@qgpsc.com.au.

Receptionist

Queanbeyan GP Super Clinic is an accredited practice and has an integrated approach to patient care, with 26 general practitioners, a nurse team, allied health team and visiting specialists.

The Receptionist role is critical to the effectiveness and efficiency of the clinic; working with a team of 25 receptionists and reporting to the Reception Manager.

Job tasks and responsibilities

General reception

in accordance with the practice policies and procedures:

· answer the telephone in a courteous and professional manner

· receive and convey messages in writing, verbally and electronically

· liaise with patient and their families in a compassionate manner

· liaise with GPs, other health professionals and their staff

· make appointments

· handle cash, EFTPOS and other payments

· manage documents both hardcopy and softcopy

· manage incoming and outgoing communications, including fax, scan, SMS, email and letter

· type documents as required with a high level of accuracy

· as required place orders for stationery and/or clinical supplies as directed

· action reasonable requests from practitioners

Professionalism

· participate in practice ongoing professional development activities

· contribute equitably to maintaining the cleanliness of the practice

· adhere to practice dress standards

· any other administrative or reception duties as directed by the Reception Team Leader or their delegate.

Safety and quality

· participate in the practice risk management and quality improvement processes

· record incidents and near-misses in line with practice policy

· practice duty of care including meeting practice standards and accountability

· maintain patient and practice confidentiality at all times

· ensure the practice building and work spaces are conducive to a safe and practical work environment

· work to governance processes and standards

Working Conditions

· Reception and office environment

· Exposure to general public and patients

Values

All staff are expected to work within the spirit of the QGPSC values and behaviours:

· Quality of work through consistency of approach and challenging the norm.

· Growth, by showing a personal willingness to learn, change and innovate.

· Purpose through teamwork – cooperation, flexibility and communication.

· Supportive, respectful behaviour towards patients and each other.

· Contribution and commitment towards self-improvement and business success.

Skills and experience

ESSENTIAL

· the ability to maintain a high level of professionalism and confidentiality

· excellent communication skills, written and verbal

· ability to work independently, show initiative and work productively within a team environment

· ability to communicate with a diverse range of people

· strong attention to detail in communication and data entry

DESIRABLE

· previous experience as a medical receptionist

· previous experience in use of the Best Practice

· working knowledge of Windows based software systems – Outlook, Word, Excel

· an understanding of the Medicare Benefits Schedule

· an understanding of medical terminology, medical and allied health professional organisations and relevant stakeholder

Behavioural competencies

· be well motivated

· work as part of a team

· work independently

· able to work in a multi—disciplinary environment

· able to work under pressure

· a willingness to learn new skills and be open to suggestions

Please forward your resume to Lesley.rielly@qgpsc.com.au

Reception Manager

QGPSC is currently seeking a Reception/Office Manager to join our team on a permanent part time basis.

The successful candidate will be experienced at ensuring the smooth running of a busy general practice reception area, will be able to work well as part of a team and have leadership/management experience.

Key areas of responsibility include:

Provide Practice Management support
HR Duties
Oversee the smooth running of the practice reception area on a daily basis
Daily management of a team of medical receptionists
Oversee and manage patient billing, invoicing and appointment booking
Work alongside the medical receptionists by supporting the running of the front desk service
Leading, coaching and motivating a team to reach the practice goals
Implementing changes and improvements to clinical and non-clinical processes if necessary.
Maintenance of the RACGP standards of general practice
Be reportable to the Practice & Operations Manager and the Board of Directors

The successful candidate will have:

Previous experience working in a general practice role
An exceptional work ethic with a positive, professional and kind attitude.
Proven experience in overseeing the running of a busy general practice reception area
Excellent people skills to relate well to patients and staff
Solid communication skills and a high level of patient care
Experience with medical software programs ( Best Practice preferred )
An understanding of or familiarity with compliance, legislative and accreditation requirements relating to General Practice
Ability to work autonomously, collaboratively and professionally
High level attention to detail
Exceptional customer service skills
Be an experienced and skilled professional Reception/Office Manager, minimum 2 years’ experience required

Only applicants with Management experience will be considered. Please send Cover Letter and CV to:

Lesley Rielly

Practice & Operations Manager

Lesley.rielly@qgpsc.com.au

Registered / Enrolled Nurse

At Queanbeyan GP Super Clinic, nurses are an integral part of our professional health care team offering high quality health care services to our patients. An opportunity is available for a nurse to join our reputable organisation.

Our practice provides a friendly, positive and respectful work environment whilst offering patients of all ages a variety of services to help with the management of their health.

The suitable candidate will need to have a professional, mature outlook with exceptional communication and computer skills. Your role will be to provide support to patients and doctors.

Required Experience, Skills and Qualifications

You Role & Responsibilities:

Triage and Assessment of Patients
Wound management
Venepuncture
Immunisations
Treatment Room Assisting
Maintaining recall and reminder system
Cold chain management
Chronic Disease management (TCA, GPMP and Health Assessments)

Skills and Experience

Previous experience in General Practice (preferred but not essential- training will be provided to successful applicant )
Current AHPRA registration (EN or RN)
Excellent communication and interpersonal skills
Ability to prioritise your workload and confidence in working autonomously
Has experience and knowledge of Care Plans and Health Assessments (preferred but not essential
Willingness to assist in Administrative tasks
Evidence of covid-19 vaccination status (must be fully vaccinated)

Preferred but not essential:

Previous knowledge of Best Practice Software

Job Type and Category

The current position is negotiable for the right candidate and can be full-time or part -time.

Do you feel you have the passion, drive and enthusiasm and you would like to work in a vibrant and busy environment providing quality healthcare with a supportive medical and admin team? If you feel that you meet the above criteria and would like to join our well established, friendly, professional work environment, please send your cover letter and resume to lesley.rielly@qgpsc.com.au. *Must be fully vaccinated against covid-19*